The purpose of this Guideline is to provide guidance to community relations grievance officers or others who may receive community or operational-level grievances or complains (e.g. employees in human resources, security and exploration) concerning the escalation to the legal department of human rights and/or significant code of conduct issues brought to their attention. There are a number of ethical issues that need to be escalated to managers or grievance officers while all other potential non-critical human rights issues can be addressed through normal grievance processes. This guide helps identify issues that need to be escalated.