Toolkit: Training and Communication
An important part of developing, implementing and maintaining a robust compliance program is to provide effective and targeted training to the various target groups within your organisation as well as those connected to your organisation. To change perceptions and influence behaviour in building an ethical and compliance culture within your organisation, it is not enough to just provide scheduled training but you to ensure that the key messages and ethical behaviours are re-enforced and promoted in a way that educates and engages the audience.
The following toolkit will provide you with a number of compliance training and communication tools that will assist you in building your capacity to train and increase the awareness of your internal and external stakeholders.
Click on each tool to open their description and link. Please search the CCEAC toolbox for other related tools.
ONLINE TRAINING TOOLS
ONLINE TRAINING TOOLS
Doing Business Without Bribery
author: TI-Canada
Interactive online training tool that can be offered to employees that uses scenarios and questionnaires to provide a good overview of the costs and consequences of corruption and what employees should do when dealing with ethical issue, risk and wrongdoings. Can be used by any company to strengthen and support their compliance measures.
Invisible
CIPE Anti-Corruption Compliance Training
author: Center for International Private Enterprise
CIPE launched an interactive, online anti-corruption training course based on its Anti-Corruption Compliance guide for mid-sized companies in emerging markets. The training course is designed to teach executives and anti-corruption compliance and ethics officers how to identify, assess, and mitigate corruption risks in their companies. The course involves approximately 40 minutes of instruction and contains four interactive modules that test knowledge and understanding. While the course itself is free, upon conclusion users have the option to purchase a certificate of completion for a small fee (US$20).
Invisible
Basic Course on Anti-Corruption
author: United Nations Development Program
Interactive online training tool that provides a substantive overview of the problem and impact of corruption globally on countries, people and business. It highlights the various international conventions and efforts to compact corruption. Divided into 4 sections that includes questions and a final knowledge test.
Invisible
UNODC Anti-Corruption e-Learning Courses
Author: United Nations Office on Drugs and Crime (UNODC)
Interactive online training tool that provides a substantive overview of the problem and impact of corruption globally on countries, people and business. It highlights the various international conventions and efforts to compact corruption. Divided into 4 sections that includes questions and a final knowledge test.
The UNODC Global eLearning Programme launched a new Anti-Corruption Course in its Learning Management System. The course consists of two eLearning modules –“Introduction to Anti-corruption” and “Advanced Anti-corruption: Prevention of Corruption”. The course has been designed by experts from the Corruption and Economic Crime Branch of UNODC and has the objective to improve the learners’ understanding of the provisions of the United Nations Convention against Corruption (UNCAC). Although the course is not business centric, It provides a very good overview of the framework to fight corruption and covers five areas: preventive measures, criminalisation and law enforcement, international cooperation, asset recovery and technical assistance and information exchange.
The course is available in English, French, Spanish and Arabic.
E-Resist – Resisting Extortion and Solicitation for Employees
author: International Chamber of Commerce – France
Based on the RESIST training booklet, this interactive animated on-line training module uses 10 of the 20 scenarios found in the RESIST booklet provides an interactive and engaging training tool for organisations.
Available in English and French
Invisible
Anti-Bribery Learning Course and Kit – Doing Business Without Bribery
author: TI-UK
This tool was designed by leading experts in the field and enables organisations to provide training for their personnel. The kit is based on the same on-line module as the TI Canada e-learning tool but includes elements covering UK bribery Act. The value of this kits is that it provides multiple added valuable tools including:
- 1.5 hrs online learning module
- Navigation instruction for on-line module
- TI-UK Doing business without bribery Power Point slide deck
- TI-UK Doing business without bribery Power trainers handbook
Invisible
Swift E-Learning Course on Anti-Corruption
Author: Swift Learning Services
Interactive online training tool from e-learning company Swift Learning Services. This 10 minutes course aimed at employees gives a short overview of corruption and what they can do to mitigate it
Documents and Material in Support of Anti-Corruption Training
Resist: Resisting Extortion and Solicitation in International Transactions, A Company Tool for Employee Training
author: Transparency International
“Companies facing extortion now have a new anti-corruption tool based on real-life scenarios of solicitation and extortion demands. RESIST (Resisting Extortions and Solicitations in International Transactions) is primarily a training tool to help employees counter solicitation and extortion demands in the most efficient and ethical manner, acknowledging they might be accompanied by a threat. The tool also aims to help companies reduce the probability of such demands being made. Over 20 companies and organisations contributed to designing RESIST, based on their experience of solicitation and extortion demands.”
The RESIST documents provides 22 fact-based scenarios that supports and enhances employee Anti-Corruption training.
Say No Toolkit
author: Institute for Business Ethics (IBE)
The IBE Say No Toolkit is a decision-making tool, designed to help organisations support their employees to make the right decision when faced with a difficult situation. The Say No Toolkit provides immediate, practical guidance on a wide range of business issues. It will guide your employees to a YES or NO decision if:
- offered a gift or hospitality package;
- offered a facilitation payment; or
- faced with a conflict of interest.
ARTICLES
How Most Compliance Training Fails And How To Fix It
author: Broadcat LLC
This very well researched behavioural based document by Broacat LLC provides a wealth of information on the pitfalls and failures of traditional compliance training approaches. It outlines the benefits, techniques, best practices and approaches to providing engaging and focussed on the roles, responsibilities and motivations of individuals. Also provides samples and examples of engaging training and job aids that supports the ethics and compliance culture.
6 Ways to Make Compliance Fun
author: Leo Learning
This article by Sophie Ryde from Leo Learning outlines the importance of making compliance learning interesting and fun to engage your staff and stakeholders. Provides 6 ways and tips to make compliance training fun.
LIST OF TRAINING TOOLS FROM COMMERCIAL SUPPLIERS
There are many commercial suppliers that provide a range of training tools on ethics, compliance and anti-Corruption. CCEAC cannot include them all. The following list is provided for information only and was tabulated from recommendations from various experts, partners and stakeholders. This list will be reviewed and amended regularly to reflect new trends, tools and relevant information.
You must conduct your due diligence when reviewing and choosing a commercial supplier on this list. You must ensure that you select a supplier that meets the needs of your organisation. This list is provided as information only and CCEAC provides no guarantee or warranty on the commercial suppliers listed.
Trace International Online Training Library
TRACE International, Inc. is a globally recognized anti-bribery business organization and leading provider of third-party risk management solutions. TRACE offers members access to world class training through its online training library. TRACE also provides the TASA accreditation training program.
This is a commercial supplier
Invisible
Compliance Wave
Compliance wave offers over 3,000 pieces of expert content on over 75 topics in more than 30 languages. They focus on creating and delivering creative and engaging on-line or customized training modules in various formats.
This is a commercial supplier
Broadcat LLC
Broadcat takes a behavioral approach to compliance training and communication. While they do not offer specific on-line training modules, they provide market leading material and job aids that supports and re-enforces compliance training and organisational policies and processes.
This is a commercial supplier
Invisible
Interactive Compliance Training by Interactive Services
This company offers a range of on-line training interactive training options that includes micro-learning modules for all sizes of organisations. They also offer customised training.
This is a commercial supplier
Other Tools on Training and Communication
View all available tools. We also invite you to submit a new tool for our tool box.